Instructions

Dear Valued Customer,

 

Thank you for visiting our website.

Our company is exclusively engaged in wholesale business and We dispatch items from Japan. 

For initial inquiries, new customers are kindly requested to contact our company directly:tacklegem.jp@gmail.com 

Our valued retail partners may download the latest order form from Order page, complete it, and submit it via email.

Our motto is "Your complete satisfaction is our ultimate goal," and we strive to provide excellent service based on this principle. Please feel free to ask us anything, anytime.

 

General Information about Our Items

All items on display are brand new.

 

● Important Notes

• Due to fluctuations in stock and arrival times, please verify the product page for availability.
• As our orders are limited in quantity, we fulfill them on a first-come, first-served basis.

Returns and Exchanges

We only accept exchanges for online purchases. To initiate an exchange, please contact our support team through the "Contact" page. We will cover the return postage for the exchange item.

 

Accidents and Liability

We are responsible for accidents that occur within Japan. However, we cannot be held liable for accidents that occur during shipping outside of Japan.

 

Please let me know if you have any other questions.

 

Thank you for your understanding.